Is Empire Good Carpet

Empire today has provided customers with carpet hardwood laminate vinyl tile flooring and window to more than 2 million customers since 1959.

Is empire good carpet.

The new carpet ha 2 feet lanes or lines the length of the carpet in several areas. When i called to complain and simply ask that the carpet be re stretched i was informed that the warranty is only good for 1 year and i would have to pay to have this service completed. Empire today likes to attract customers by airing repetitive tv ads featuring unbelievable sales offers with next day installation. Browse our wide selection of carpet hardwood laminate tile vinyl flooring options.

I still to this day wouldn t recommend empire. If you call them they will send a sales professional to your home who will show you samples and try to close the sale on the spot. While they may carry some good quality carpet be prepared for sticker shock. Hence i am no longer buying or recommending empire carpet.

The sales rep from empire was pretty good. If you want junk carpet for a high price then yes but if you want good carpet at a reasonable price it wouldn t be from empire. Empire has the right in its sole discretion to determine whether the written estimate qualifies for the offer. It is noticeably thinner doesn t feel as good or as soft and doesn t look quite as nice.

So after a few minutes of discussion we decided to allow empire to finish the job even though the carpet we just bought again is 2x the weight had a fistful of warranty and will be done in 3 days only because we have already paid for empire to come out and trying to get that money back would be lengthy if at all and probably cost twice. Don t get me wrong it looks good just not quite as good when side by side to the home depot carpet. On july 15 2020 the installers came and installed our new selection of carpet. So for a second time we picked a carpet using the same salesman.

In terms of quality empire s carpet is not as good as the home depot carpet we picked out. Empire limited our active choses to two companies one being the company that produced the defective carpet. I ve given an number of recommendations around my area for better carpet sales people and installers. So the carpet empire installs is of such poor quality that it stretches out in less that 4 years old.

Alongside leading names in shaw and mohawk empire aims to deliver a wide range of carpets to families for everyday needs and heavy use however what may set empire apart from the pack is its focus on simple choices.